At It’s Time Promotions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.itpromo.ca. We are committed to handling your information in accordance with Canada’s PIPEDA (Personal Information Protection and Electronic Documents Act).
PRIVACY POLICY
What Information We Collect
We may collect the following types of personal information when you visit or interact with our website:
- Your name, email address, phone number (e.g., through forms or quote requests)
- Company name and address (for order and billing purposes)
- Payment information (only if you make a purchase—processed securely)
- IP address and browser/device information (collected automatically)
- Any additional information you choose to share with us
How We Use Your Information
We use your personal information to:
- Respond to inquiries and provide quotes
- Fulfill orders and deliver promotional products
- Communicate with you about your order, promotions, or services
- Improve our website and customer experience
- Comply with legal or regulatory requirements
How We Protect Your Information
We use physical, organizational, and technological safeguards to protect your personal data from unauthorized access, use, or disclosure. This includes:
- Secure servers and encryption protocols
- Access limited to authorized personnel
- Secure payment processing partners
Sharing Your Information
We do not sell or rent your personal information. We may share your information with third-party service providers (e.g., shipping, payment processors, website hosting) only to the extent necessary to provide our services. These third parties are contractually obligated to protect your information and comply with privacy laws.
Your Rights Under PIPEDA
Under PIPEDA, you have the right to:
- Know why your information is collected and how it’s used
- Access and correct your personal information
- Withdraw your consent (subject to legal or contractual restrictions)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
Cookies and Tracking
Our website uses cookies to improve user experience and analyze website traffic. Cookies may collect non-identifiable data like:
- Browser type
- Device type
- Pages visited and time spent You can adjust your browser settings to refuse cookies or alert you when they are being used.
Links to Other Websites
Our site may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
How to contact us
If you have any questions or concerns about your privacy or this policy, you can contact us at:
It’s Time Promotions – Provost
📍 3606 57th avenue, Provost, AB T0B3S0
📞 780-753-8399
📧 info@itpromo.ca
It’s Time Promotions – Lloydminster
📍 5633 44th Street, Lloydminster, AB T9V0B2
📞 780-875-7771
📧 info@itpromo.ca
